"I think the mentors we have within the Shine partnership are incredibly committed, invested and ... they do go that extra mile with the women and for all those who have relationships with the woman.

"That's all informed and influenced by a knowledge base and a skill set that informs mentors to be able to work alongside women who have incredibly complex needs, and for many who have been impacted by trauma in childhood or adolescence. And it's being able to continue to stay with that, and we persevere and don't just give up".